GRC Exchange

Home Page
Governance Themes
Political systems
Public financial management & accountability
Service delivery
Safety, security and accessible justice
Conflict
Cross-cutting topic guides
Information Database
Organisation Database
Training and Events
About GRC Exchange
Email Update
Site Help
Site Map


Governance Themes Information Database Organisation Database Training and Events
Governance Themes Information Database Organisation Database Training and Events

Search the site




Public sector reform

DFID's policy to guarantee the equitable and universal provision of effective basic services includes a focus on public sector reform. The following series of key texts, which forms part of the Governance Theme pages on 'service delivery', explores the issues of performance orientation in delivery agencies and the influence on the performance of pay and conditions in public services.

Page contents

Performance orientation in delivery agencies

Influence on performance of pay and conditions in public service

Key texts: Performance orientation in delivery agencies

Polidano, C. 2001, Why Civil Service Reforms Fail, Public Policy and Management Working Paper no. 16, Institute for Development Policy and Management, Manchester.
This working paper from the Institute of Development Policy and Management seeks to identify some of the obstacles that keep reformers from making good choices. By focusing on the approach to reform, not on its content, the paper establishes that what matters most in improving the record of implementations are the strategic and tactical decisions taken in the course of putting the reforms into effect.
Full document available online

Nunberg, B. 1995, 'Managing the civil service. Reform lessons from advanced industrialized countries,' World Bank Discussion Paper no. 204, The World Bank, Washington, D.C.
Advanced industrialised country administrations are following two distinct paths to improving civil service management practices (CSM). This study by Barbara Nunberg for the World Bank assesses them both and offers pointers for developing and transitional country administrations.
Full document available online

Key texts: Influence on performance of pay and conditions in public service

Schiavo-Campo, S., de Tommaso, G., and Mukherjee, A. 1997, 'Government employment and pay: a global and regional perspective,' prepared partly as background to the World Bank's 1997 World Development Report (The State in a Changing World), World Bank Policy Research Working Paper No. WPS 1771, The World Bank, Washington, D.C.
This study of government pay and employment is based on a survey of about 100 countries. The report outlines the nature of civil service problems in different regions. It also makes suggestions about the necessary conditions for reform. However, it emphasises that while the data are useful to highlight possible problems, recommendations must be based on country-specific analysis.
Full document available online

Nunberg, B. 1989,'Public Sector Pay and Employment Reform : A Review of World Bank Experience', World Bank discussion papers 68, World Bank, Washington, D.C.
As developing countries began to feel the economic squeeze of the 1980s they moved to address excess public expenditure. One area which the World Bank (WB) and the IMF have sought to reform is disproportionate spending on civil service wages. The rapid expansion of WB attention to this area left a paucity of analysis of lessons learnt or the effects of reform. In 1989 Barbara Nunberg attempted to provide an interim review of the Banks experience from 1981-1987, concentrating on pay-reform in central government.
Full document available online

Stevens, M. 1994, Preparing for civil service pay and employment reform: a primer in Lindauer, D.L. and Nunberg, B., Rehabilitating Government: Pay and Employment Reform in Africa,World Bank, Washington DC, USA.
Pay and employment reform form the basis for effective reform in other areas of the civil service. This chapter of a World Bank publication on pay and employment reform examines the steps to designing a successful civil service reform programme.
Full document available through: BLDS document delivery service. Please access full summary and then click on the link for "BLDS Document Delivery Service".

Top of page


DFIDThe University of BirminghamIDS